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Help Center

Frequently Asked Questions

Shipping

Do you ship to my country / worldwide?

How much does the shipping cost?

My tracking link is not working!!

How long until my order arrives?

How fast is Front Of Line processing and shipping?

Do I need to pay any customs fees if I am outside the USA?

My order was returned to sender. Can you pls ship it back to me again?

Will I receive a tracking number?

Custom Art Work

Can we preview and approve the artwork before shipment?

I have more than 1 pet. Can I place an order?

Do you do custom art for humans?

How do I upload a photo with multiple pets?

Can I edit my order after its been submitted?

When do I get my digital art file if I ordered one?

Can you do full body art?

What if my photo is in black and white?

Refunds & Warranties

What is your refund policy? Do you have a satisfaction guarantee?

My order arrived damaged. What do I do?

How do I return the product?

Miscellaneous

Where is your company located?

Where do my orders ship from?

How do I contact your support?